The silicone components across our range are BPA and phthalate free.

Yes. Samples from our tableware range have been independently tested by third-party laboratories, including testing for phthalates, total lead and cadmium, and against selected children's product safety requirements covering sharp points, sharp edges and small parts.

Testing relates to representative samples submitted by our supplier. Individual products, components and colours have not each been separately tested.

Tableware — plates, bowls, cups, cutlery, bibs and suction pieces: 304-grade stainless steel food-contact surfaces, with BPA-free, phthalate-free food-grade silicone outers, bases, handles, lids and straws. Our bibs are silicone throughout.

Lunch Box and Snack Box — 304-grade stainless steel with BPA-free food-grade silicone seals and lids. The Lunch Box clasp has a stainless steel frame with a silicone grip. The included snack and dip containers are stainless steel with silicone lids.

Smoothie Cup — 304-grade stainless steel inner with a BPA-free, phthalate-free food-grade silicone sleeve and straw. The screw-on straw lid and separate transport lid are plastic.

Little Bakers Kit — wood, bamboo, silicone, metal, a plastic sieve frame, and a canvas storage bag.

You'll find the full material breakdown on every product page.

We use 304-grade stainless steel for all food-contact surfaces across our tableware range.

304 is the grade most commonly used for food and kitchen equipment. It's durable, corrosion-resistant, and doesn't hold flavours or odours the way some plastics can.

We've had the composition independently verified — 18.14% chromium and 8.02% nickel, both within specification for 304.

The silicone components are BPA free.

It's worth knowing why that's a straightforward answer: BPA is used in polycarbonate plastics and epoxy resins. It isn't part of silicone chemistry or stainless steel, so it isn't something that would be expected in either material.

Our Stainless Steel Smoothie Cup has a screw-on straw lid and transport lid made from polypropylene (PP). BPA isn't used in polypropylene either.

We test for lead, and lead was not detected in either the silicone or the stainless steel.

We say "tested for lead" rather than "lead free" on purpose. Laboratory testing measures down to a reporting limit and reports anything below that as "not detected." That's a meaningful result, and it's the strongest thing testing can tell you. But "not detected" and "contains absolutely none" aren't quite the same claim, and we'd rather describe our results accurately than round them up.

The same applies to cadmium.

We haven't tested for these, so we don't claim them.

These terms appear often in children's product marketing and are rarely backed by testing. We'd rather tell you what we've actually measured.

We don't use the words "non-toxic" or "toxin free," because neither has an agreed definition or a standard behind it. Any brand can print them, which is part of why they've stopped meaning much.

What we can tell you is specific: our silicone has been tested for phthalates, lead and cadmium, with none detected, and our materials are food grade. We'd rather give you the actual results and let you judge them.

Yes. All silicone components in our range are food-grade silicone, and the silicone has undergone independent food-contact testing.

Get in touch and we'll talk you through what we hold and what it covers, and we can share the reports themselves.

The laboratories that issue them restrict how they can be republished, so we don't post them on the site — but we're always happy to go through them with you directly.

The Little Pioneers is Australian-owned and run, based in Woolgoolga NSW, and every order is packed and shipped from here. Our products are manufactured in China, which is where the great majority of children's tableware is made.

Our Product Care Hub covers everything — washing, drying, removing silicone outers, cleaning valve straws, and looking after the wooden pieces in the Bakers Kit.Add your answer here.

Almost always the surface rather than the product. Suction needs something clean, smooth and non-porous. Full troubleshooting is in our Product Care Hub.

Nine times out of ten the straw is pushed too far down and sealing against the base of the cup. Pull it up so there's a small gap underneath, and check the air vent in the lid is clear. More in our Product Care Hub.

That's mineral residue from your water, not damage. A soft cloth with a little white vinegar takes it straight off.

We aim to pack and dispatch orders within 1–2 business days. Please allow a little longer during launches, sales and public holidays.

Yes! You can edit your order through the link in your order confirmation email for up to 30 minutes after placing it.

After this time, please email contact@thelittlepioneers.com.au as soon as possible with your order number. We’ll do our best to help, but changes cannot be guaranteed once your order is being packed or has been dispatched.

You can update your delivery address through the link in your order confirmation email for up to 30 minutes after placing your order.

After this time, please contact us as soon as possible. We may be able to update your address before dispatch, but changes cannot be guaranteed once your order is being packed or has been collected by the courier.

Please check that your delivery details are complete and correct before submitting your order.

Once your order has been dispatched, you’ll receive an email containing your tracking details.

All orders are lovingly packed and dispatched from Woolgoolga, NSW, Australia.

Australian orders are delivered using trusted carriers, including Australia Post and Aramex. If you have a preference of carrier please specify in the notes section of your order.

Standard delivery generally takes 5–10 business days after dispatch.

Please allow up to five additional business days for deliveries to Western Australia and regional or remote locations.

Express delivery generally takes 3–6 business days after dispatch. Deliveries to Western Australia and rural or remote locations may take longer.

Express orders are prioritised for packing, but selecting express shipping does not change our standard 1–2 business day dispatch timeframe.

Yes! We ship to New Zealand using Australia Post International Standard with tracking.

Shipping is $30 AUD, or free for orders over $200 AUD. The free-shipping threshold is calculated after discounts and before shipping charges.

Australia Post estimates approximately 4–7 business days between major metropolitan areas after dispatch.

Please also allow 1–2 business days for us to process your order. Rural delivery, customs processing, public holidays and carrier delays may extend the delivery timeframe.

International customers are responsible for any customs duties, taxes, levies or processing fees that may apply.

These charges are determined by the destination country’s authorities and are not included in our shipping fee unless stated at checkout.

Please email contact@thelittlepioneers.com.au with your order number and a description of the issue.

For damaged parcels, please also include clear photos of the external packaging and damaged products.

We’ll assess the situation and help determine the appropriate next step. If Shipping Protection was not selected, we may need to complete the carrier’s standard investigation process first.

Yes. Change-of-mind return requests can be made within 30 days of delivery.

Products must be unused, unwashed, in their original condition and packaging, free from marks, damage, stains and odours, and suitable for resale.

To request a return, please email contact@thelittlepioneers.com.au with your name, order number, the products you would like to return and a brief reason for the return.

Please wait for your return to be approved before sending anything back. Return shipping costs are the sender’s responsibility, and we recommend using a tracked shipping service, as we cannot process returns that do not reach us.

Seconds products cannot be returned because of the cosmetic imperfection disclosed at the time of purchase.

However, you may still be entitled to a remedy if the product has a separate fault or does not meet an applicable consumer guarantee.

Yes. Change-of-mind return requests can be made within 30 days of delivery.

Products must be unused, unwashed, in their original condition and packaging, free from marks, damage, stains and odours, and suitable for resale.

To request a return, please email contact@thelittlepioneers.com.au with your name, order number, the products you would like to return and a brief reason for the return.

Please wait for your return to be approved before sending anything back. Return shipping costs are the sender’s responsibility, and we recommend using a tracked shipping service, as we cannot process returns that do not reach us.

Yes. Change-of-mind return requests can be made within 30 days of delivery.

Products must be unused, unwashed, in their original condition and packaging, free from marks, damage, stains and odours, and suitable for resale.

To request a return, please email contact@thelittlepioneers.com.au with your name, order number, the products you would like to return and a brief reason for the return.

Please wait for your return to be approved before sending anything back. Return shipping costs are the sender’s responsibility, and we recommend using a tracked shipping service, as we cannot process returns that do not reach us.

During major sales, launches and promotional periods, we receive a much higher volume of orders than usual. Our team works hard to pack every order as quickly and carefully as possible, but dispatch may take up to 3–5 business days.

You’ll receive an email with your tracking details as soon as your order has been dispatched.

Express shipping provides a faster delivery service after your order has been dispatched. It does not reduce the sale-period packing timeframe.

You can edit your order through the link in your order confirmation email for up to 30 minutes after placing it.

After this time, please contact us as soon as possible. Due to the speed and volume of sale-period packing, we cannot guarantee that we’ll be able to change or cancel your order once processing has begun.

Unless otherwise stated, sale discounts cannot be combined with other discount codes or promotional offers. If a discount can be combined, this will be explained in the individual offer terms.

No. Products are not reserved until checkout has been completed and your order has been confirmed. Popular products and colourways may sell out quickly during major promotions.

Yes. Our usual change-of-mind return policy applies unless a product is clearly marked as final sale.

Return requests must be made within 30 days of delivery, and products must be unused, unwashed, in their original condition and packaging, and suitable for resale.

Products marked as final sale cannot be returned for change of mind. This does not affect your rights if an item is faulty, damaged or incorrectly supplied.

Free gifts and promotional products are available while stocks last and are not reserved until your order has been completed.

Your order must meet the advertised qualifying spend after discounts have been applied. Where colour selection is available, options will be subject to availability.

We may receive more enquiries than usual during major sale periods. Please allow a little extra time for our team to respond, and avoid sending multiple messages about the same enquiry, as this may delay our response.